Copy Copy

Copy Copy

This quiz will review what you’ve learned in Module 11 about Adding the Final Touches.

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Question 1 of 10

1. Question
1. Dealing with ___________ can be hard on the mind and the body.
a) Conflict

b) Success

c) Weekends

d) Agreement
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Question 2 of 10

2. Question

2. Being well _________ with some stress and anger management techniques can help you stay calm.

a) Medicated

b) Managed

c) Equipped

d) Taught

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Question 3 of 10

3. Question

3. Nothing will be _________ when parties are upset or angry.

a) Done

b) Solved

c) Heard

d) Taken

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Question 4 of 10

4. Question

4. Deep _________ has beneficial mental, and physical effects.

a) Breathing

b) Thinking

c) Scrubbing

d) Cleaning

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Question 5 of 10

5. Question

5. _________ thoughts can help you stay calm.

a) Fleeting

b) Coping

c) Rationalizing

d) Deprecating

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Question 6 of 10

6. Question

6. Make sure to take _______ often.

a) Breaks

b) Snacks

c) Sips

d) Office supplies

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Question 7 of 10

7. Question

7. If the person you are in conflict with becomes __________, encourage them to take a break.

a) Annoying

b) Emotional

c) Agreeable

d) Hateful

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Question 8 of 10

8. Question

8. The ___________ Frame can be used in any situation to explain your viewpoint in an assertive, non-confrontational way, without watering your position down.

a) Agreement

b) Annulment

c) Appropriate

d) Apologetic

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Question 9 of 10

9. Question

9. Which is not a form that The Agreement Frame takes?

a) I appreciate

b) I respect

c) I forbid

d) I agree

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Question 10 of 10

10. Question

10. When possible use the five ___ or the H to ask a question.

a) Why's

b) W's

c) Where's

d) Who's

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