Basic Bookkeeping

Basic Bookkeeping Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers. Some of us enjoy dealing with numbers while others may…

Stress Management

Stress Management Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Your participants will be shown how stress can be positive and negative, and we’ll look at the Triple A approach that will form the basis of…

Leadership And Influence

Leadership And Influence They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it.…

Handling A Difficult Customer

Handling A Difficult Customer Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively.  With a positive attitude, your employee…

The Cloud and Business

The Cloud and Business The Cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates as well as the potential dangers and pitfalls associated with cloud computing. Knowledgeable monitoring and maintenance can be the difference between the success and…

Presentation Skills

Presentation Skills Many studies have found that public speaking is the number one fear for most people; outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person’s career. You will be provided with a set of skills that will complement your current presentation…

Managing Workplace Harassment

Managing Workplace Harassment Workplace harassment.  A growing problem in corporate culture.  Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in many organizations today.  It can come in the form of a slap, a phrase, an email, or reassignment of duties.  Harassment is not okay…

Public Speaking

Public Speaking Public speaking is one of the most intimidating things anyone is asked to do. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which…