Administrative Support Having effective administrative skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal, are crucial if you want to achieve your goals in any endeavor you pursue. Think of it. The current business environment is filled with many sources of information, and you…
Trust Building and Resilience Development Welcome to the Trust Building and Resilience Development presentation. Creating relationships that are built on trust, and having the tools to be resilient are crucial in creating a workplace that is safe and a solid place for all to work. With SHEL’S Trust Building and Resilience Development- Professional Development course…
Administrative Office Procedures Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunication and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your…
Developing Emotional Intelligence Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective…
Overcoming Sales Objections Experiencing a sales objection can be a disheartening event. Through this course your participants will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit.Team building…
Team Building Through Chemistry Teams are an integral part of any business. The key to successful team building is addressing the importance of chemistry between team members. It is not enough to have a group of people work on a project; people have to connect and balance each others’ strengths. By focusing on the group’s…
Teamwork And Team Building For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not. With…
Team Building for Managers Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become…
Sales Fundamentals Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. With…
Marketing Basics Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits, the big picture is revealed. Your participants will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you…
Excel 2016 Expert Upon completing SHEL’s Excel 2016 Expert Course, you will gain an advanced level of understanding for the Microsoft Excel environment, and the ability to guide others to the proper use of the program’s full features – critical skills for those in roles such as accountants, financial analysts, and commercial bankers. You will…
Social Media Marketing Social media is a staple of modern life. It is so enmeshed in the way that we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits, as well as…
Motivating Your Sales Team Everyone can use some inspiration and motivation. This presentation will help your participants target the unique ways each team member is motivated. Finding the right incentive for each member of your sales team is important, as motivation works best when it is developed internally. Harness this through better communication, mentoring, and…
Word 2016 Essentials Upon completing SHEL’s Word 2016 Essentials Course, you will gain a fundamental understanding of the Microsoft Word environment and the ability to complete tasks independently. You will demonstrate the correct application of the principle features of Word 2016 by creating and editing documents for a variety of purposes and situations. Document examples…
PowerPoint 2016 Essentials Upon completing SHEL’s PowerPoint 2016 Essentials Course, you will learn to create, edit, and enhance slideshow presentations to create professional-looking sales presentations, employee training, instructional materials, and kiosk slideshows. You will gain a fundamental understanding of the PowerPoint 2016 environment and the correct use of key features of this application. Workshop Objectives:…
Human Resource Management In recent years, tasks that were originally thought to fall under the responsibility of the Human Resources department have become a part of many managers’ job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or…
Budgets and Financial Reports Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you’ll want to know what people are talking about, and you’ll want to be…
Cyber Security Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from impairment or even theft is essential to success. Implementing effective security measures will not only offer liability protection; it will also increase efficiency and productivity. With SHEL’s “Cyber security” presentation, your participants will discover the fundamentals of cyber…
Office Health and Safety The productivity of a company begins with the health of its employees. While it may not always be possible to eliminate sickness, with the proper tools, reducing illness and its effects on the workplace, can be within your reach. This course will discuss the steps to implement to keep yourself and…
Negotiation Skills Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this presentation participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating. SHEL’s Negotiation…