Basic Bookkeeping

Basic Bookkeeping Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers. Some of us enjoy dealing with numbers while others may…

Stress Management

Stress Management Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. Your participants will be shown how stress can be positive and negative, and we’ll look at the Triple A approach that will form the basis of…

Leadership And Influence

Leadership And Influence They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it.…

Handling A Difficult Customer

Handling A Difficult Customer Customer service is a necessary position in the job world today.  It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively.  With a positive attitude, your employee…

The Cloud and Business

The Cloud and Business The Cloud has become a vital component for business as technology becomes embedded in modern life. Every leader needs to understand the cloud and how it operates as well as the potential dangers and pitfalls associated with cloud computing. Knowledgeable monitoring and maintenance can be the difference between the success and…

Presentation Skills

Presentation Skills Many studies have found that public speaking is the number one fear for most people; outranking flying, snakes, insects, and even death. Ironically, it is also one of the skills that can make or break a person’s career. You will be provided with a set of skills that will complement your current presentation…

Managing Workplace Harassment

Managing Workplace Harassment Workplace harassment.  A growing problem in corporate culture.  Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in many organizations today.  It can come in the form of a slap, a phrase, an email, or reassignment of duties.  Harassment is not okay…

Conflict Resolution

Conflict Resolution  Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. You will also be provided a set of skills in solution building and finding common ground. Through…

Developing Corporate Behaviour

Developing Corporate Behaviour With this workshop you will be able to develop a business environment that reflects a positive set of values and ethics. Aligning these characteristics with the standards of conduct is what makes a business stand out and be a leader in the business world. Through SHEL’s Developing Corporate Behavior Professional Development Course,…

Risk Assessment And Management

Risk Assessment and Management Workshop It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority,…

Proposal Writing

Proposal Writing A good proposal doesn’t just outline what product or service you would like to create or deliver. It will convince the reader that it is the only logical choice. Explore the proposal writing process including the most common types of proposals. With SHEL’s Proposal Writing Professional Development Course, you will be taken through…

Archiving and Records Management

Archiving and Records Management Records are kept in every organization. From purchasing receipts to tax documents to communications, records need to be identified and managed properly. The method of records management that a company uses should be tailored to fit the needs of that organization. There are; however, some basic concepts in most records management…

Construction Project Management

Construction Project Management A Construction Project Manager may work for a consultancy or a contracting company. Demand is high from employers both across Trinidad and Tobago and internationally and graduates from the course are highly sought after. A wide range of positions enables graduates to embark on rewarding career paths in the Built Environment. There…

Contract Management

Contract Management It is easy to overlook the importance of contract management, because it seems to be a boring, mundane topic.  Contracts, however, are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are not, companies face financial loss, relationship harm, and damaged reputations. With SHEL’s “Contract…

Project Management

Project Management For the effective implementation of project management, one must be up-to-date on the latest trends and practices related to it. This Professional Development Course will define the 10 knowledge areas of Project Management, PMBOK, 6th edition, as well as outline processes, specific steps, and examples associated with it. With SHEL’s “Project Management, PMBOK…

Supervising Others

Supervising Others Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. The Supervising Others Course will help supervisors become more efficient and proficient, with information on delegating, managing…

Time Management

Time Management The practice of time management requires focus and conscious planning to help win back control of your busy day, and conquer financial goals. Challenges are often presented in the workplace, which can affect our ability to make optimal use of our time. However, with the help of prioritization, goal-setting, and appropriate organization of…

Public Speaking

Public Speaking Public speaking is one of the most intimidating things anyone is asked to do. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop your participants will become more confident and relaxed in front of an audience which…

Events Management

Events Management Successful event planning starts with possessing good communication skills, being highly organized, and having the ability to follow up with vendors until completion. Preparation before, during, and after is crucial in helping reach your desired objectives. With SHEL’s Events Management Professional Development Course, you will learn how to anticipate and solve common planning…

Entrepreneurial Development

Entrepreneurial Development The major challenges facing new business and skilled individuals today is how to encourage and develop the entrepreneurial skills for business sustainability and success. This course is designed to address these issues and to motivate budding and established businesses, to develop a more entrepreneurial mindset, while at the same time providing frameworks to…