Certificate in Industrial Relations

Objectives

What you will learn:

By the end of this programme participants will have developed the requisite skills and competencies to position themselves for both upward mobility and market attractiveness amongst other opportunities.

On completion of this course, students will be able to:

• Discuss various acts and agencies related to the relationship between labour and management. 
• Classify unfair labour practices as initiated by an employer or labour organization. 
• Discuss the collective bargaining process, including negotiations, outcomes, and memorandums of understanding. 
• Describe how labour relations units, supervisors and union representatives administer a collective bargaining agreement. 
• Explain how grievance is generated and processed. 
• Compare performance-related, conduct related, unfair labour practices, and miscellaneous grievances. 
• escribe various alternative dispute resolution techniques and the appeals process.