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SUPERVISORY DEVELOPMENT

INTRODUCTION  

The supervisor is considered the bridge between senior management and the operational staff hence he or she must be able to articulate and implement policies and procedures that will impact negatively or positively on the lives of their direct reports.

Successful Supervisors must have application knowledge of all aspects of such areas as motivational skills, controls systems monitoring capabilities, planning methodologies, leadership techniques and many others.

Modern supervisors must also be competent in digital transformation and change management to cope the speed of automation change and new digital tools in today’s fast paced entrepreneurial environment. He or she will enhance organizational profitability if well trained and competent in their performance and guidance of direct reports.

The supervisor’s ability to manage people will determine the level of success relative to staff performance and by extension their productive efforts which in turn will ensure organizational viability.

By the end of your programme participants will have developed the requisite skills and competencies to position themselves for both upward mobility and market attractiveness amongst other opportunities.

*A Certificate of Completion will be awarded to students upon the successful completion of all teaching sessions

  

Classes and Schedule:

5 Sessions from 5:30pm – 8:00pm 

DATES

TIME

Tue 8th Feb, 2022

5:30pm- 8:00pm

Thur 10th Feb,2022

5:30pm- 8:00pm  

Tues 15th Feb,2022

5:30pm- 8:00pm  

Thurs 17th Feb, 2022

5:30pm- 8:00pm  

Tue 22nd Mar, 2022

5:30pm- 8:00pm  

LEARNING OUTCOMES

By the end of the program, participants will be able to:

  1. Identify the key basic functions of Supervisory Management inclusive of planning, Organizing, Motivating, Controlling and Leading
  2. Understand supervisory Roles and Responsibilities
  3. How to gain the respect and support of your employees
  4. Use coaching skills to help others excel and achieve goals
  5. Deal effectively with changing times and confusing situations
  6. Communicate confidently for effective delegation.
  7. Establish expectations for high performance
  8. Develop time and stress management skills.
  9. Understanding Digital Competencies

Start Date: 8th, February 2022

PROPOSED TOPICS
  • OVERIEW AND CURRENT POSITION
  1. Definition – what is supervisory development
  2. Nature and Characteristics
  3. Development and importance
  4. Change vs Transition
  5. Roles Responsibilities and challenges

 

  • THE ROLE OF PLANNING
  1. Fundamentals of Planning
  2. Types of Plans
  3. Development of Plans
  4. Decision Making and Problem solving

 

  • COMPETENCIES / SKILLS OF THE SUPERVISOR
  1. Academic requirements
  2. Functional necessities
  3. Social skills
  • ORGANISING SKILLS
  1. Understanding Organizing and systems
  2. Applying Delegation
  3. Adapting to change
  4. Diversity challenge 
  • LEADING AND MOTIVATING
  1. Dynamics of Behavior in Organization
  2. Leadership challenges and Solutions
  3. Communication effectiveness 
  • CONTROL MECHANISMS IN SUPERVISORY MANAGEMENT
  1. Types of Control
  2. Importance of Control
  3. Exercising and Applying Control mechanism, includes supervisory Control
  4. Productivity
  5. Quality and Safety

 

  • GROUP / TEAM DEVELOPMENT AND EFFECTIVENESS
  1. How to ensure effective groups
  2. Productivity
  3. Coaching for High Performance
  4. Procedures and practices involved in Human Resource Management
  5. Meetings

  • HUMAN RESOURCES AND DIVERSITY
  1. Selecting, Training and Compensating Employees
  2. Appraising and Disciplining Employees
  3. The Supervisor and Labor Relations
  4. Understanding how to deal with change
  5. Managing time and stress for increase Productivity
  • ETHICS AND ACCEPTABLE BEHAVIOUR IN SUPERVISORY MANAGEMENT

 

WHO SHOULD ATTEND

These course targets professionals engaged in

  • Supervisors
  • Newly Appointed Supervisors
  • Persons Who Manage Or Lead Others
  • Department Heads
  • Persons Seeking Personal Development
  • General Staff

CONTACT US

Address: #18 Rushworth St. San Fernando, Trinidad & Tobago

Phone: (868) 327-2499 | 723-1545 | 653-0935 | 657-8384

Email: ggraham@shel.edu.tt / bwitkinson@shet.edu.tt

 

 

 

SUPERVISORY DEVELOPMENT COURSE REGISTRATION